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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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andy g

May 9, 2025

1  out of  5
rating by andy g
"A nightmare to simply log onto the website. Bizarre password requirement which almost guarantees you'll forget it and after only 2-3 attempts you get locked out of your account which requires a call to customer service to enter all your information so that they can then send you a text that makes you enter all your information again then slowly and painfully begin the grueling process of texting with someone for like 30 minutes just for the privilege to finally get back into your account then probably repeat this process in 6 months when you forget your password again. If it's 12 digits minimum for security purposes against a brute force attack password then a special character adds nothing! 26^12 is basically the same as 38^12. You've added about 10 minutes onto a 20 year brute force attack but basically guaranteed that the user will forget it which means they'll write it down which is a billion times more likely than a brute force password break to get hacked. God forbid I ever have to file a claim if it's this hard to just get my stupid ID card."
We responded:
"Sorry to hear about your negative experience, Andy. Doesn't appear that you are a customer at our Agency, though. Perhaps you left the review on the wrong page? I also see that you posted the same review on another State Farm Agent's page."
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Jennifer Grod

December 12, 2024

5  out of  5
rating by Jennifer Grod
"Patrick Kennedy and his staff are wonderful for handling all our insurance needs (home, auto and life insurance). They are very responsive and more than willing to help. I would recommend this agency for your insurance needs."
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Bill S

September 3, 2024

5  out of  5
rating by Bill S
"In every interaction and in every way, Patrick Kennedy and his colleagues demonstrate that they are friendly, welcoming, knowledgeable, practical, intelligent, responsive and responsible. Consequently, I am pleased to engage them in ensuring that our insurance coverage is appropriate to meet our needs which--and this isn't always the case with other service providers--Mr. Kennedy and his staff are interested in understanding. In short, this staff has served us well. No, better than that. They have been PERFECT."
We responded:
"Bill--we appreciate you taking the time to leave such a thoughtful review. You & Connie are always a pleasure to work with--we are fortunate to have you here as customers!"
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zrinka palmer

February 26, 2024

5  out of  5
rating by zrinka palmer
"Patrick was amazing and super helpful. Easy to work with. I am grateful for all his help.... Thanks again Patrick"
We responded:
"Thanks for the review, Zrinka!"
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Kristen M

February 26, 2024

5  out of  5
rating by Kristen M
"Everyone at this office is incredibly easy to work with and incredibly helpful! Lindsey helped me navigate a claim when there some obstacles and really made a difference. Everyone I have worked with at this location has been quick yet thorough and very friendly and kind."
We responded:
"Appreciate you leaving this review, Kristen. Glad that Lindsey was able to help you throughout the Claims process!"
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Marisa Mc

October 19, 2023

5  out of  5
rating by Marisa Mc
"Great office. Lindsey especially is so helpful. She helped break things down to me that I didn’t know, she helped me through every step and continued to call and check on me as I was filing a claim. She has great customer service skills. I can’t say enough great things about her! She deserves a raise for her wonderful customer service!"
We responded:
"Thanks for the kind words, Marisa! Lindsey does a great job helping customers. We are fortunate to have her on our team!"
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Matt Heiss

August 13, 2023

5  out of  5
rating by Matt Heiss
"Lindsey has great customer service skills. She was so polite and helpful."
We responded:
"Thanks for the review, Matt!"
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Cecelia Rose

July 19, 2023

5  out of  5
rating by Cecelia Rose
"Lindsey was so helpful, kind, and professional. I highly recommend working with them!"
We responded:
"Thanks for the review, Cecelia. Lindsey always does a great job with customers--can't say I'm surprised!"
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chris benchek

April 12, 2023

5  out of  5
rating by chris benchek
"Great guy to work with! Very patient with all my questions and nice rates too!"
We responded:
"Appreciate you taking the time to leave a review, Chris. Pleasure working with you!"
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Koda DeLong

March 17, 2023

5  out of  5
rating by Koda DeLong
"Lindsey Hill was incredible. She has great customer service and great communication skills. Would highly recommend!"
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Steve Schneider

March 16, 2022

5  out of  5
rating by Steve Schneider
"Professional, personable, thorough, with timely follow up. Saved me a good amount of money with the same coverage I had with GEICO. Highly recommend."
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Trevor Dodson

February 8, 2022

5  out of  5
rating by Trevor Dodson
"Recently moved up here and was put in touch with Patrick. My previous plans were transferred easily and I’m all set! Patrick and Jen were both so kind and professional over the phone. Glad to have them in my corner 👍👍"
We responded:
"Appreciate the review, Trevor! Glad Jen and I were able to help finalize all of your policies up here in Ohio. Let us know if you ever need anything."